Service Flow
Consultation and Needs Confirmation
- Respond to inquiries within 24 hours via multiple channels (email, phone, online forms).
- Communicate in detail with clients to clarify product specifications, usage scenarios, customization needs, and delivery time.
Design and Solution Development
- Provide comprehensive solutions including product design, material selection, quotation, and production planning, and make modifications based on client feedback until final confirmation.
- Create professional 3D renderings and technical drawings based on client needs.
- Strictly adhere to confirmed technical standards and production plans for production.
- Conduct 100% quality inspection of finished products, rejecting defective items to ensure compliance with international delivery requirements.
Logistics and Delivery
- Partner with renowned international logistics providers to offer flexible transportation options (sea freight, air freight, express delivery).
- Track logistics status in real time and share the latest information with clients to ensure on-time delivery to the designated destination.
After-Sales Support
- Provide detailed product installation guides and operation manuals in multiple languages.
